1. Overview
NeighborCircle ("Platform," "we," "us") is a technology marketplace that connects individuals within local communities to request and offer services, including but not limited to rides, food delivery, and miscellaneous services.
NeighborCircle is not a provider of any services listed on the Platform.
2. Eligibility
- Be at least 18 years old
- Provide accurate personal information
- Comply with all applicable laws
3. Marketplace Role
NeighborCircle operates solely as a technology platform. We do NOT provide transportation, delivery, or other services. We do NOT employ service providers. We do NOT guarantee service quality, safety, or completion. All services are performed by independent users.
4. User Accounts
You agree to provide accurate and up-to-date information including name, email, phone number, and address. You are responsible for account security and all activity under your account.
5. Communities
- Users may create public or private communities
- Admins approve membership
- Communities are user-governed
NeighborCircle does not control community decisions.
6. Services
Users may request and offer services. NeighborCircle does not assign services, control pricing, or guarantee fulfillment.
7. Payments
Currently, payments may occur directly between users (peer-to-peer). NeighborCircle may introduce payment processing and fees in the future. We are not responsible for payment disputes between users.
8. Fees (Future)
If enabled, a service fee (e.g., 5%) may apply. Additional flat fees may apply.
9. Verification Disclaimer
Verification status (ID, license, insurance) is provided for informational purposes only. NeighborCircle does NOT guarantee accuracy, does NOT perform background checks, and is NOT responsible for user conduct.
10. User Responsibilities
- Follow all laws including driving laws
- Maintain required licenses and insurance
- Act safely and respectfully
11. Prohibited Conduct
- Misrepresent identity
- Harass or harm others
- Use the platform for illegal activity
12. Liability Limitation
To the maximum extent permitted by law, NeighborCircle is NOT liable for injuries, accidents, or damages; theft or misconduct; or service failures.
13. Disputes Between Users
All disputes are between users. NeighborCircle is not obligated to intervene but may assist at its discretion.
14. Termination
We may suspend or remove users for violations of these terms or safety concerns.
15. Arbitration
All disputes with NeighborCircle will be resolved via binding arbitration.
16. Changes
We may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.